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Infrastructure, support and consulting

Continuous operations for systems that need to stay online.

Technical and hardware consulting, resource efficiency, support, hosting, migration and backup to keep your systems stable, secure and cost-effective after delivery.

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Operations

Technical consulting

Architecture reviews, code audits, performance analysis and hardware and datacenter consulting, done by the engineers who build our projects. Consulting can be hired without a development project.

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Architecture review

Analysis of the system's structure, bottlenecks and risks, with documented recommendations.

Code audit

Review of the code's security, quality and maintainability.

Technical decisions

Support in choosing technologies and in deciding whether to build a solution or buy an existing one.

Team support

Pair programming and mentoring for the client's development team.

Hardware and datacenter

Specification of servers, storage and networking, design of virtualization environments and technical review of vendor proposals.

Performance analysis

Measurement of response times, resource usage and bottlenecks in applications and systems, with load tests and a report on what to fix first.

Operations

Systems management and hardware efficiency

A study of real CPU, memory, storage and GPU usage, with a mid to long term plan to do more with the hardware you already have. Before recommending a purchase, we measure where capacity is being wasted and how much software optimization can win back.

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Usage diagnosis

Measurement of CPU, memory, disk, network and GPU under real load, per application and time of day, to tell a lack of capacity apart from waste.

Software optimization

Profiling and fixing bottlenecks in code, database queries and configuration, so the same load runs on less hardware.

GPU and AI workloads

GPU utilization, batching, quantization and scheduling of inference and training, so you do not pay for idle cards or cards larger than the workload needs.

Server consolidation

Rebalancing workloads across hosts and virtual machines to switch off, repurpose or postpone replacing underused servers.

Capacity planning

Growth projections and a purchase and refresh roadmap for 12 to 36 months, with the estimated cost of each scenario.

Ongoing follow-up

Usage and cost indicators reviewed periodically, with adjustments as the workload changes.

Operations

Support and maintenance

Support, fixes, updates and monitoring for production systems after delivery. The service is contracted separately, according to what is agreed with each client.

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Ongoing support

Direct assistance from the team that built the system.

Maintenance and updates

Dependency updates, security fixes and improvements over time.

Monitoring

Tracking how the system is running, to identify problems before they affect users.

Contractual response time

Response-time commitments (SLA) for systems where downtime is costly.

Operations

Infrastructure and hosting

Dedicated servers, private cloud, storage, business email and remote access, sized, configured and operated by our team.

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The services are delivered in data centers run by TorreServer, a Typename Studios partner.

Dedicated servers

Exclusive hardware sized for the client's workload, with predictable performance and freedom to configure the environment.

  • Hardware not shared with other clients
  • As many virtual machines as the server can handle
  • Suited to constant high-performance workloads

Private cloud

High-availability virtual machines on a cluster with reserved resources and live migration between hosts.

  • High-availability cluster with automatic load balancing
  • Reserved vCPU and RAM
  • Edge firewall, reverse proxy, VPN and Windows and Active Directory licensing included

Storage

Block storage over iSCSI or Fibre Channel for high-throughput volumes, and object storage over S3, FTP or SMB.

  • Block storage (LUN) for shared volumes and high availability
  • Object storage in durability tiers
  • Disk tiers from NVMe to enterprise HDD

Business email

Email on the company's own domain, in high availability, managed or dedicated, with collaborative webmail and a trainable spam filter.

  • SPF, DKIM and DMARC configuration
  • Auditing for compliance purposes
  • Mailbox retention and recovery

Remote access

Publishing of Windows applications and remote desktops, as an alternative to traditional RDS licensing.

  • Individual applications or full desktops
  • Access through the browser or via RemoteApp
  • Per-user licensing on a rental basis

Managed hosting

Hosting for systems and websites, with the server operated by our team.

  • Server configuration
  • Monitoring
  • Maintenance and updates

Operations

Virtualized environment assessment

A survey of your virtualization environment before any change: inventory, risks and feasibility, recorded in a report that supports the decision on next steps.

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Inventory

A survey of the environment's components and how they are configured.

  • Hosts and virtual machines
  • Storage and network
  • Software versions in use

Risks

Identification of the points that could cause downtime or data loss.

  • Single points of failure
  • Versions no longer supported by the vendor
  • Capacity and resource usage

Feasibility

Technical analysis of planned changes, such as a virtualization platform migration or an expansion of the environment.

  • Compatibility with the target platform
  • Dependencies between systems
  • Prerequisites for the change

Report

The results are delivered in a report with findings and recommendations.

  • Documented inventory
  • Risks ranked by priority
  • Recommendations and next steps

Operations

Virtual environment migration

Migration of virtual machines between any virtualization platforms, such as VMware, Hyper-V, Proxmox and KVM, including clustered environments. Every migration starts with an assessment of the source environment.

Request a quote GromatixGromatix, a Typename Studios product currently in development, is designed for diagnosing virtualized environments.

Prior assessment

Inventory, risks and feasibility of the source environment, before any change.

  • Inventory of hosts and virtual machines
  • Risk survey
  • Compatibility with the target

Planning

Definition of the migration order, maintenance windows and rollback procedure.

  • Migration sequence based on dependencies
  • Maintenance windows agreed with the client
  • Rollback plan to the source environment

Execution

Migration of the virtual machines to the new platform, following the approved plan.

  • Virtual machine conversion
  • Network and storage adjustments
  • Validation after the migration

Clusters

Configuration of the target environment as a cluster when the project requires it.

  • Cluster configuration
  • High availability
  • Shared storage

Operations

Backup and continuity

Automated backups, an immutable repository, copies replicated across sites and disaster recovery, for virtual or physical servers and their data.

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The services are delivered in data centers run by TorreServer, a Typename Studios partner.

Backup as a service

Protection for data and servers, virtual or physical, in our cloud, in the client's environment or in third-party clouds.

  • Managed by our team or administered by the client
  • On-demand restore
  • Choice of what is protected and where

Immutable repository

Protection against deletion and ransomware. During the retention period, data cannot be deleted, not even by an administrator.

  • WORM storage (write once, no later changes)
  • Protection against ransomware and improper deletion by administrators
  • Locked for the entire retention period

Continuity backup

Layered copies aimed at keeping the infrastructure running, replicated across sites so that a single failure does not compromise every copy.

  • Multiple layers, including a replica at a second site
  • Focused on infrastructure continuity
  • Automatic execution and verification of copies

Disaster recovery

Recovery of the entire server, not just files.

  • Full server restore
  • Two options: Cold DR and Hot DR
  • Tested recovery plan

Talk to our team

Describe what you need to build and the main constraints, such as timeline, technology and budget. We usually reply within 12 hours with next steps.

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